Privacy Policy
Welcome to www.bra01.com. We are a professional manufacturer of silicone bra covers, nipple covers, and other intimate apparel. We understand the importance of privacy to you and are committed to protecting your personal data. This Privacy Policy provides transparent information about how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
1. Information We Collect
We may collect the following types of personal information when you interact with us:
- Personal Information: When you create an account, place an order, or contact us, we collect your name, email address, shipping address, billing address, phone number, and other information.
- Payment Information: When you place an order, we process your payment information. Please note that all payment transactions are processed by third-party payment gateways (such as PayPal and Stripe). We do not store sensitive payment information, such as your full credit or debit card number. This information is provided directly to our payment processor, whose privacy policy applies to the information you provide.
- Technical Information: When you browse our website, we automatically collect information such as your IP address, browser type, operating system, access time, referring URL, and the pages you visit on our website.
- Communication Information: If you contact us via email, contact forms, or social media, we will keep a record of your correspondence.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Fulfillment: Process your payment, arrange shipping, and provide you with order confirmations and tracking information.
- Customer Service: Respond to your inquiries, process returns or exchanges, and provide product support.
- Website Optimization: Analyze user behavior to continuously improve our website design, product presentation, and user experience.
- Marketing and Communications (with your consent): If you have opted in, we may send you marketing emails about new products, promotions, and company news. You can unsubscribe at any time by clicking the "unsubscribe" link at the bottom of each email.
- Security and Fraud Prevention: Detect and prevent fraudulent activity and protect your and our accounts.
- Legal Compliance: Comply with applicable laws, regulations, or legal process.
3. How We Share Your Information
We will never sell, trade, or rent your personally identifiable information to third parties for their marketing purposes. We only share your information with trusted third parties as necessary:
- Service Providers: Companies that work with us to provide core services, such as logistics partners (e.g., DHL, FedEx, UPS) for product delivery; payment processors (e.g., PayPal, Stripe) for secure payment processing; website analytics tools (e.g., Google Analytics) for analyzing website usage; and email marketing platforms (e.g., Mailchimp, Klaviyo) for managing marketing communications.
- Legal Requirements: We may disclose your information if required by law, regulation, subpoena, or court order, or as necessary to protect the rights, property, and safety of us and others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new owner.
4. International Data Transfers
As a foreign trade company, your data may be transferred to and stored on servers outside of China and your country/region. We take all reasonable steps to ensure that your data receives the same level of protection during such transfers as described in this Privacy Policy and in compliance with applicable data protection laws.
5. Data Security
We use industry-standard security measures (such as SSL encryption) to protect your personal information from unauthorized access, use, or disclosure during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on the laws of your region, you may have some or all of the following rights:
- Access and Correction: You can access and update your personal account information.
- Right to Erasure: You can request that we delete your personal data.
- Right to Restrict Processing: You can request that we restrict the processing of your data.
- Right to Data Portability: You can request a copy of the data you have provided to us.
- Objection to Marketing: You can unsubscribe from our marketing communications at any time.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (for example, for tax or accounting purposes or to resolve disputes).
8. Children's Privacy
Our websites and products are not directed to children under the age of 13 (or such higher age as determined by the laws of your country). We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will promptly take steps to delete it.
9. Third-Party Links
Our websites may contain links to third-party websites (such as social media platforms). This Privacy Policy does not apply to these third-party websites. We encourage you to read the privacy policies of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page and the "Effective Date" at the top will be updated. We encourage you to review this Policy periodically for updates.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal data, or your rights, please feel free to contact us at any time via the following methods:
We will respond to you as soon as possible.